Contact

How to reach us

The fastest way to reach us about an order, a return or a product question is email. We answer on working days.

Who we are

UAB „Airsa“, trading as Ellips, a private limited liability company registered in the Republic of Lithuania.

  • Company registration code: 305212939
  • VAT identification number: LT100012733312
  • Registered office: Juliaus Janonio g. 11A, LT-25125 Vilnius, Lithuania

Returns address

Please contact us before sending anything back. Returns go to:

VENIPAK (UAB „Airsa“), Liepkalnio g. 172e (ramp 28), LT-02121 Vilnius, Lithuania.

Complaints

Write to info@ellips.lt first. If we cannot resolve it, consumers may contact the State Consumer Rights Protection Authority (Valstybinė vartotojų teisių apsaugos tarnyba), Vilniaus g. 25, LT-01402 Vilnius, www.vvtat.lt, or the competent alternative dispute resolution body in their own EU country.